shocking call center service from Discovery Health Call center

Item: Discovery Health
Rating: 1
Author: Zaid I

I've been on the phone to the discovery health call center this morning. only get to speak to someone after 10 minutes and all three times the call drops and they don't call me back. It is appalling service. surely if the call drops that call center agent should call me back.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

30 Nov 2020, 07:05

Dear Zaid I

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply30 Nov 2020, 07:05

Official

Dear Zaid I

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Nov 2020, 14:15

Dear Zaid I

We have been in contact with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply30 Nov 2020, 14:15

Official

Dear Zaid I

We have been in contact with you to answer your comments.

Regards

Discovery Health Servicing Team