Shocking

I have been trying to get some information about becoming a discovery medical aid member, and I have never met more unprofessional staff.

I have contacted a discovery broker, and he did not get back to me. Then I was contacted by a discovery agent, the phone call dropped, and I was not contacted again.

Then this morning, i was contacted again by another consultant who had the most rude tone when I asked her to please send me some more details about the plans available as I am unable to talk at the moment. Her manner of conveying the need to have a formal discussion was really ridiculous, rude rude rude. All i needed was a bit of information about the plans available and she could have politely said that we needed to have a formal discussion. I have now informed her to forget about the enquiry.

I really hope Discovery can train their staff better. Truly is shocking to have a private scheme treat clients and possible future clients in this manner.

I also do not wish to be contacted by a Discovery Employee.