Sharks
I have never come accross a company so eager for your money yet so disinterrested in doing their jobs. As soon as something doesn't go the normal route, they all become ***********. My husband and I were both on the Classic Saver plan. Beginning of February I moved over to his plan as a dependant no longer being the main member on my own, On 28 of January they already moved my entire medical savings fund balance (roughly R11000) to my husbands membership, leaving me with a pro rata amount of R209.00. On the 28th I had blood tests done worth R1400. Discovery refuses to pay this claim in full as I did not have enough medical savings fund left in my old membership, dispite me only having moved over to my husband's plan. I had continuos membership the whole time. Ehy am I being *****ed over, because of administrative bull****. I am lodging a complaint with the ombudsman, and will be cancelling my plan with Discovery asap. You can also expect me to get in touch with a news agent regarding this., I am sure I am not the the only person who's had this issue.
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Best regards,
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Best regards,
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Best regards,
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Best regards,
