DV
Deon V

1 reviews | Active since Jul 2023

07 Jul 2023, 12:11

Share holder profits are King !

This only care about profit and not patient health business....does not honor there own policy. With a average ranking of 2.7 for 15000 clients that just tell you the story of what Discovery has become ! Share holder profits are king !

Extract from policy "We will pay the cost of the MRI or CT scan if a specialist has referred you or an accredited trauma GP has referred you for an emergency."

I was in accident and went to emergency, had a head injury with severe concussion that a Trauma GP requested a CT scan...Because the scan did not reveal serious damage Discovery will not pay? How does that make any sense ...A trauma GP at a P1 Netcare Hospital refers you in an emergency ward for a CT scan, however Discovery does not see that as an emergency ?

0
Replies (2)
Discovery Health
Discovery Health's reply07 Jul 2023, 12:32
Official
Dear Deon V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Jul 2023, 17:03
Official
Dear Deon V

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team