NT
Natasha T

1 reviews | Active since Dec 2012

10 Nov 2025, 09:50

Shameless

Wrote a review, and rep**** that no one returned ANY way shape, or form of human contact. So after the previous repetitive Karening to just get contact, I go to a doctor sanctioned by my cover according to your bot and app because Discovery does not seem to have humans. This happens Thursday. Again, pay through my neck out of pocket because medical aid covers next to nothing, but since vomiting, nausea and blood in one's urine accompanied with blood is something dire. Today, I get a call tell me because I have increased my visits to doctors substantially [In the last 18 months I went to a doctor twice, once for the checkup the medical aid demanded and then didn't cover so it does not count towards medical aid use! and Thursday... because I might literally be dying], this from a number registered to a Zinhle Vosman, not the woman's name on the other end of the line, but hey, honesty is definitely not your style.

She just wants to inform me because I am overusing my medical aid I will be paying even higher premiums, therefor she demands I pay EVEN MORE for GAP COVER! What on earth? AND AGAIN, the doctor cost for the on single visit isn't even 20% of one premium, and isn't human being in sight, except for the woman ******ing more money... Can anyone tell me how to get rid of this horrific money **** disguised as help!

0
Replies (2)
Discovery Health
Discovery Health's reply10 Nov 2025, 11:43
Official
Dear Natasha T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply13 Nov 2025, 16:42
Official
Dear Natasha T

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team