BG
Belinda G

1 reviews | Active since Feb 2017

22 Jun 2019, 11:41

SHAMEFUL WAY OF TREATING PATIENTS AGAIN AND AGAIN

SHAMEFUL WAY OF TREATING PATIENTS AGAIN AND AGAIN Membership number: *** - Authorisation request -WRefNo#***#- -MailRef#***#-

All relevant reference numbers, which you very quickly send, THOUGH NOTHING ELSE.

I underwent a gynecological procedure last year, this year I needed a follow up with my gynecologist. Request authorisation from M. Aid, and get sent to GP, to fill in form bla, bla, bla and I pay for that. Send it to discovery to be rejected again and be told by them "Please confirm if pap smear was done within four months"

Why do they think I need to go to the gynecologist to have a TEA PARTY together or what, if I have already gone through what's needed.......

I have savings to be used as and when I need them not for discovery to make sure they don't pay for my needs and ***** my money, more than what they already do.

Belinda

0
Replies (2)
Discovery Health
Discovery Health's reply24 Jun 2019, 08:33
Official
Dear Belinda TapiaGarcia

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Kind regards
Discovery Health Servicing Team 


Discovery Health
Discovery Health's reply25 Jun 2019, 14:26
Official
Dear BelindaTapiaGarcia

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Servicing Team