GG
Gail G

1 reviews | Active since Oct 2016

26 Mar 2021, 21:55

Shame on you Discovery Medical Aid

Worst medical aid ever. I joined 3 years ago, Coastal Core hospital plan. I feel so stupid as I thought I was covered for anything that took place in a hospital. No claims were made until last Sunday when I had to be taken by ambulance to casualty. X rays, blood tests, paramedic fees NOT covered by Discovery- I didn't realize they only cover you if actually admitted. I stupidly chose to go home as I was feeling a lot better. I should have chosen to be admitted as Doc gave me the choice, at least I then wouldn't have to find the money to pay for all these extra expenses.

0
Replies (2)
Discovery Health
Discovery Health's reply29 Mar 2021, 08:31
Official
Dear Gail G
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Mar 2021, 15:40
Official
Dear Gail G
 
Please check your emails for final feedback from us.
 
Regards
Discovery Health Servicing Team