1 reviews | Active since Apr 2014
Settle amount deducted as well as instalment
I moved jobs and the previous job cancelled my medical aid without my knowledge. So I sent discovery an email and informed them that I am not cancelling my membership and will be transferring it to the know job.<br> Then I received a call from Discovery, the agent told me I owe discovery R1800 and they going deduct R300 from my bank account every month for the next 6 months. I told the agent that I never cancelled my medical aid and will continue with my medical aid, when I finish talking, the agent drop the phone in my ear.<br> So got my salary, the medical aid instalment of R2414.00 was deducted from my salary but this morning my bank account was debited by R300 for discovery settlement. I really disgusted about Discovery can do this, especially with the fact that I received confirmation of my medical aid membership confirmation.<br> I want discovery to pay back my money immediately and I would like to pay the settlement instalments and cancel my medical aid, demanding they pay my R2414.00 immediately<br>
Thank you for your comment.
We are currently investigating and will be in contact.
Regards
Arthi
Thank you for your comment.
We are currently investigating and will be in contact.
Regards
Arthi
