SETTING UP A MEMBER FOR SICKNESS

I have been dismally failed by Discovery Health Chronics Department. They paid a month ago and today they are declining to pay. They have set me up for failure and also are putting my health at serious risk.

Their case management department is totally inefficient, they told me they can't do anything. Shavani from the chronics call centre transferred me to the Case Manager who was not willing to understand my situation as a new member.

A very bad experience as a new member which has really frustrated me.