Setting Member Up for Sickness Even After Complaining

Two weeks down the line Discovery Health has still failed to resolve my medical aid Chronic treatment. I was given a temporary help and was promised that within 5 days everything would be resolved. It's two weeks later. I go to the Pharmacy and I get a rejection. This is indeed setting me up for sickness and I will not let this lye low.

The Case Management Department at Discovery Health is totally *********** and does not consider the health and conditions of members.

If this is not resolved within 24 hours I'm taking it to the next level.