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Dr. Hugh Cobb

1 reviews | Active since Mar 2022

16 Apr 2024, 18:38

Service used to be good. BUT what is happening now ?

I phoned Disco Health twice today for information. It seems like they may have given me wrong info. They said I must use the chat facility on the website and that it's open till 19H00. At 18H30 it was a chatbot and no real person was available to help

0
Replies (4)
Discovery Health
Discovery Health's reply17 Apr 2024, 08:58
Official
Dear Dr. hugh C

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Apr 2024, 12:30
Official
Dear Dr. hugh C

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

DHC
Dr. Hugh Cobb's update19 Apr 2024, 14:12
Reviewer Update
DH did contact me. I asked very specific questions and the e mail i received did not answer any of these. Many of my chronic meds for my PMBs have changed . One doctor retired & one emigrated . The PMBs are from around 2012. I asked what PMBs were approved & when. And which doctor motivated for which condition. By phone., I was told that I was approved for Vitamin D deficiency . This is definitely a mistake. Please can DH read my e mail again and answer my questions. Thanks
Discovery Health
Discovery Health's reply29 Apr 2024, 13:54
Official
Dear Dr. hugh C

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team