1 reviews | Active since Apr 2014
Service provider claims not being paid out.
<p>I am a service provider and have been struggling to get payment for a patient seen in January 2017. I have send this claim about 4 times and have called the call centre also about 3 times. I have been told there was a system glith and I have to be patient they will do the payment. It is almost 3 months later and no payment. From a company like Discovery who pride themselves in service deliverance this is totally unacceptable.</p>
Dear Mon14
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Dear Mon14
Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.
Regards
Discovery Health Servicing Team
Dear Mon14
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Mon14
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
It is now a week later and still no payment. A consultant did contact me and was very friendly. But still this claim has not been paid. I did send two emails enquiring the status of payment but have not received a reply.
It is now a week later and still no payment. A consultant did contact me and was very friendly. But still this claim has not been paid. I did send two emails enquiring the status of payment but have not received a reply.
Dear Mon14
We have been in touch with you to answer your comments.
Regards
Discovery Health Medical Scheme
Dear Mon14
We have been in touch with you to answer your comments.
Regards
Discovery Health Medical Scheme
