Service - not existent

Discovery Health account settled in November 2015, proof of payment sent and now after 5 months receive a message from stating my account is being handed over for collection and the outstanding amount is now increased by R400. Contact the attorneys...they state you must contact Discovery.....Discovery sate contact the attorneys. Been on the line for an hour to try and resolve....still no luck!!!!!!<br> <br> Absolutely unbelievable.....quick to take your money....but certainly not quick to resolve your query...