Service for authorisation

I'm writing a reply to my review as we seldom see the results once a review was posted. For anyone else that does experience issues related to your authorisation, send an email,or call and speak to a senior if it's over the sla time. I have been contacted by Shanna at discovery and would like to publically thank her for assisting me with A to Z,with items she picked up on her side and assisted me with. It's much appreciated and good deeds should never go unnoticed. Thank you