KP
Kelsey P

1 reviews | Active since Oct 2022

28 Mar 2024, 18:06

SERVICE FAILURE

I would like to extend my gratitude to Unathi at Discovery Health as he assisted me with patience today. I was ready to cancel my membership due to service failure and he retained me at the push of a button. Unathi was empathetic and light hearted during the call, and he managed to put me at ease during my claim. Stellar performance, Champ. ✨️ The service that he gave was nothing short of excellent. He restored my trust in the insurer and I hope to receive that level peace of mind in future, too. Major thanks to you, Unathi. You're a star. Call reference: 872 022 177

Discovery, you should thank your lucky stars!

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Replies (1)
Discovery Health
Discovery Health's reply02 Apr 2024, 06:35
Official
Dear Kelsey P

Thank you so much for taking the time to give us your positive feedback. 
   
Regards 
Discovery Health Servicing Team