MW
Margot W
1 reviews | Active since Nov 2014
29 Jan 2020, 17:06
**** service
Again no assistance trying for weeks on end to get a doctors billed paid and all I get it its being investigated, really people I get you guys are busy but **** my credit score my relationship with the doctor and my health ****
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Replies (2)
Discovery Health's replyOfficial
30 Jan 2020, 11:25Dear Margot W We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply30 Jan 2020, 11:25
Official
Dear Margot W We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
MW
Margot W's updateReviewer Update
20 Feb 2020, 21:25What the **** is wrong with you???
From pillar to post, port to starboard...
How difficult is it to settle 2 ****ing CLAIMS that you, Discovery, requested.
You requested the tests for the work-up for a transplant, sent the approvals, and then ask me to send that exact approval letter back to you as proof. ***?!?!
ONE CLAIM.
IN THE LETTER IT STATES "COMPREHENSIVE" FOR THE SAID TESTS, YET NOW YOU SAY THAT IT CAN'T BE BECAUSE IT'S A DENTAL PROCEDURE. YOU SENT THE ****ING REQUEST, AND I HAVE THE APPROVAL LETTER WIYH YHE RELEVANT CODES, AND NOW ME, THE LITTLE GUY HAS TO RUN AROUND AND FOOT THE BILL. AND THEN YOU HAVE THE AUDSCITY TO USE MY MEDICAL SAVINGS WITHOUT MY KNOWLEDGE NOR MY CONSENT TO PAY THE SAID BILL, again I ask, WHAT ON GOD'S GREEN EARTH IS ****ING WRONG WITH YOU???
WHAT IS THE POINT OF MEDICAL AID IF IT'S PROVING TO BE MORE TROUBLE THAN IT'S WORTH!!!
Every time I call, it's "It'll have to be investigated...". IT WAS, NUMEROUS TIMES, MY GOD, HOW CAN YOU BE SO SEEMINGLY *********** TIME AND TIME AGAIN!!!
AGAIN, LET ME REITERATE, 'DISCOVERY' AND THE 'DEPARTMENT OF HEALTH' REQUESTED TESTS, TESTS THAT WERE THEN APPROVED, AND AN APPROVAL LETTER SENT, THEN WHEN IT COMES TO PAYING WE MUST DO ALL SORTS OF TRICKS, JUMP THROUGH HOOPS, BEG AND PLEAD, WASTE VALUABLE TIME TRYING TO RESOLVE A ISSUE THAT SHOULD HAVE NEVER BEEN ONE TO BEGIN WITH.
I JUST RECEIVED ANOTHER EMAIL MENTIONING A TRANSPLANT FOR THIS YEAR, 2020...AND THE DONOR IS THE VERY ONE THAT VANISHED...LAST YEAR.
SO WHAT HAPPENS WHEN WE WISH TO TRY AGAIN...ANOTHER ADMIN NIGHTMARE, NONE OF WHICH YOU SEEM TO NE PREPARED FOR.
NO ONE APP****, SO WHAT EXACTLY IS GOING ON...I'M LITERALLY DYING YO KNOW, BECAUSE THIS, IN MY OPINION, IS OPENING A DOOR TO EVEN MORE CONFUSION, TRIPPING ON RAW CRACK IN A GANJA HOUSE, AT THE END OF THE STREET, IN A CITY PLAGUED BY NEVER ENDING DARKNESS.
PLEASE PLEASE PLEASE PLEASE, SORT YOURSELVES OUT AND GET YOUR SHUTE TOGETHER.
From pillar to post, port to starboard...
How difficult is it to settle 2 ****ing CLAIMS that you, Discovery, requested.
You requested the tests for the work-up for a transplant, sent the approvals, and then ask me to send that exact approval letter back to you as proof. ***?!?!
ONE CLAIM.
IN THE LETTER IT STATES "COMPREHENSIVE" FOR THE SAID TESTS, YET NOW YOU SAY THAT IT CAN'T BE BECAUSE IT'S A DENTAL PROCEDURE. YOU SENT THE ****ING REQUEST, AND I HAVE THE APPROVAL LETTER WIYH YHE RELEVANT CODES, AND NOW ME, THE LITTLE GUY HAS TO RUN AROUND AND FOOT THE BILL. AND THEN YOU HAVE THE AUDSCITY TO USE MY MEDICAL SAVINGS WITHOUT MY KNOWLEDGE NOR MY CONSENT TO PAY THE SAID BILL, again I ask, WHAT ON GOD'S GREEN EARTH IS ****ING WRONG WITH YOU???
WHAT IS THE POINT OF MEDICAL AID IF IT'S PROVING TO BE MORE TROUBLE THAN IT'S WORTH!!!
Every time I call, it's "It'll have to be investigated...". IT WAS, NUMEROUS TIMES, MY GOD, HOW CAN YOU BE SO SEEMINGLY *********** TIME AND TIME AGAIN!!!
AGAIN, LET ME REITERATE, 'DISCOVERY' AND THE 'DEPARTMENT OF HEALTH' REQUESTED TESTS, TESTS THAT WERE THEN APPROVED, AND AN APPROVAL LETTER SENT, THEN WHEN IT COMES TO PAYING WE MUST DO ALL SORTS OF TRICKS, JUMP THROUGH HOOPS, BEG AND PLEAD, WASTE VALUABLE TIME TRYING TO RESOLVE A ISSUE THAT SHOULD HAVE NEVER BEEN ONE TO BEGIN WITH.
I JUST RECEIVED ANOTHER EMAIL MENTIONING A TRANSPLANT FOR THIS YEAR, 2020...AND THE DONOR IS THE VERY ONE THAT VANISHED...LAST YEAR.
SO WHAT HAPPENS WHEN WE WISH TO TRY AGAIN...ANOTHER ADMIN NIGHTMARE, NONE OF WHICH YOU SEEM TO NE PREPARED FOR.
NO ONE APP****, SO WHAT EXACTLY IS GOING ON...I'M LITERALLY DYING YO KNOW, BECAUSE THIS, IN MY OPINION, IS OPENING A DOOR TO EVEN MORE CONFUSION, TRIPPING ON RAW CRACK IN A GANJA HOUSE, AT THE END OF THE STREET, IN A CITY PLAGUED BY NEVER ENDING DARKNESS.
PLEASE PLEASE PLEASE PLEASE, SORT YOURSELVES OUT AND GET YOUR SHUTE TOGETHER.
MW
Margot W's update20 Feb 2020, 21:25
Reviewer Update
What the **** is wrong with you???
From pillar to post, port to starboard...
How difficult is it to settle 2 ****ing CLAIMS that you, Discovery, requested.
You requested the tests for the work-up for a transplant, sent the approvals, and then ask me to send that exact approval letter back to you as proof. ***?!?!
ONE CLAIM.
IN THE LETTER IT STATES "COMPREHENSIVE" FOR THE SAID TESTS, YET NOW YOU SAY THAT IT CAN'T BE BECAUSE IT'S A DENTAL PROCEDURE. YOU SENT THE ****ING REQUEST, AND I HAVE THE APPROVAL LETTER WIYH YHE RELEVANT CODES, AND NOW ME, THE LITTLE GUY HAS TO RUN AROUND AND FOOT THE BILL. AND THEN YOU HAVE THE AUDSCITY TO USE MY MEDICAL SAVINGS WITHOUT MY KNOWLEDGE NOR MY CONSENT TO PAY THE SAID BILL, again I ask, WHAT ON GOD'S GREEN EARTH IS ****ING WRONG WITH YOU???
WHAT IS THE POINT OF MEDICAL AID IF IT'S PROVING TO BE MORE TROUBLE THAN IT'S WORTH!!!
Every time I call, it's "It'll have to be investigated...". IT WAS, NUMEROUS TIMES, MY GOD, HOW CAN YOU BE SO SEEMINGLY *********** TIME AND TIME AGAIN!!!
AGAIN, LET ME REITERATE, 'DISCOVERY' AND THE 'DEPARTMENT OF HEALTH' REQUESTED TESTS, TESTS THAT WERE THEN APPROVED, AND AN APPROVAL LETTER SENT, THEN WHEN IT COMES TO PAYING WE MUST DO ALL SORTS OF TRICKS, JUMP THROUGH HOOPS, BEG AND PLEAD, WASTE VALUABLE TIME TRYING TO RESOLVE A ISSUE THAT SHOULD HAVE NEVER BEEN ONE TO BEGIN WITH.
I JUST RECEIVED ANOTHER EMAIL MENTIONING A TRANSPLANT FOR THIS YEAR, 2020...AND THE DONOR IS THE VERY ONE THAT VANISHED...LAST YEAR.
SO WHAT HAPPENS WHEN WE WISH TO TRY AGAIN...ANOTHER ADMIN NIGHTMARE, NONE OF WHICH YOU SEEM TO NE PREPARED FOR.
NO ONE APP****, SO WHAT EXACTLY IS GOING ON...I'M LITERALLY DYING YO KNOW, BECAUSE THIS, IN MY OPINION, IS OPENING A DOOR TO EVEN MORE CONFUSION, TRIPPING ON RAW CRACK IN A GANJA HOUSE, AT THE END OF THE STREET, IN A CITY PLAGUED BY NEVER ENDING DARKNESS.
PLEASE PLEASE PLEASE PLEASE, SORT YOURSELVES OUT AND GET YOUR SHUTE TOGETHER.
From pillar to post, port to starboard...
How difficult is it to settle 2 ****ing CLAIMS that you, Discovery, requested.
You requested the tests for the work-up for a transplant, sent the approvals, and then ask me to send that exact approval letter back to you as proof. ***?!?!
ONE CLAIM.
IN THE LETTER IT STATES "COMPREHENSIVE" FOR THE SAID TESTS, YET NOW YOU SAY THAT IT CAN'T BE BECAUSE IT'S A DENTAL PROCEDURE. YOU SENT THE ****ING REQUEST, AND I HAVE THE APPROVAL LETTER WIYH YHE RELEVANT CODES, AND NOW ME, THE LITTLE GUY HAS TO RUN AROUND AND FOOT THE BILL. AND THEN YOU HAVE THE AUDSCITY TO USE MY MEDICAL SAVINGS WITHOUT MY KNOWLEDGE NOR MY CONSENT TO PAY THE SAID BILL, again I ask, WHAT ON GOD'S GREEN EARTH IS ****ING WRONG WITH YOU???
WHAT IS THE POINT OF MEDICAL AID IF IT'S PROVING TO BE MORE TROUBLE THAN IT'S WORTH!!!
Every time I call, it's "It'll have to be investigated...". IT WAS, NUMEROUS TIMES, MY GOD, HOW CAN YOU BE SO SEEMINGLY *********** TIME AND TIME AGAIN!!!
AGAIN, LET ME REITERATE, 'DISCOVERY' AND THE 'DEPARTMENT OF HEALTH' REQUESTED TESTS, TESTS THAT WERE THEN APPROVED, AND AN APPROVAL LETTER SENT, THEN WHEN IT COMES TO PAYING WE MUST DO ALL SORTS OF TRICKS, JUMP THROUGH HOOPS, BEG AND PLEAD, WASTE VALUABLE TIME TRYING TO RESOLVE A ISSUE THAT SHOULD HAVE NEVER BEEN ONE TO BEGIN WITH.
I JUST RECEIVED ANOTHER EMAIL MENTIONING A TRANSPLANT FOR THIS YEAR, 2020...AND THE DONOR IS THE VERY ONE THAT VANISHED...LAST YEAR.
SO WHAT HAPPENS WHEN WE WISH TO TRY AGAIN...ANOTHER ADMIN NIGHTMARE, NONE OF WHICH YOU SEEM TO NE PREPARED FOR.
NO ONE APP****, SO WHAT EXACTLY IS GOING ON...I'M LITERALLY DYING YO KNOW, BECAUSE THIS, IN MY OPINION, IS OPENING A DOOR TO EVEN MORE CONFUSION, TRIPPING ON RAW CRACK IN A GANJA HOUSE, AT THE END OF THE STREET, IN A CITY PLAGUED BY NEVER ENDING DARKNESS.
PLEASE PLEASE PLEASE PLEASE, SORT YOURSELVES OUT AND GET YOUR SHUTE TOGETHER.