Service application and terms

<p>Mrs AE Boshoff app**** for health cover with Discovery on 19/05/2016. We had to follow up on numerous occasions how far they were with the application. Each time we were told there was a problem with the forms, it was not dated, it had to be resigned, resent, then they claimed to not have received it. Nevertheless, after constant enquiries where we had to run after them, we received feedback yesterday 08/06/2016 - three weeks for an answer! She is currently a member of Transmed medical scheme for many many years now, and simply wanted to transfer to Discovery for better hospital benefits. Discovery has imposed a 3-month waiting period, during which time she is not permitted to remain on her Transmed medical scheme. They therefore expect her to cover the risk of her own medication and possible emergencies for 3 months, which is completely ridiculous! She has had uninterrupted cover up till now with Transmed, its not like she had no previous medical aid. Discovery, we are very disappointed!</p>