DI
David I
1 reviews | Active since Jun 2016
28 Jul 2022, 08:30
Service
Really annoying when the agent is so helpful on first call but then doesn't follow through and keep to there promises Where is my feedback that was scheduled on Monday. Then i contact you yesterday and request that the agent calls and guess what... No call. Reference: *** Service is key. And your first call delivered that. But then it is lost. Pick it up please
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
28 Jul 2022, 10:08Dear David I
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's reply28 Jul 2022, 10:08
Official
Dear David I
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
DI
David I's updateReviewer Update
01 Aug 2022, 11:20It is shocking that Damien, contacted me now and had NO CLUE in the initial discussion.
DO YOUR HOMEWORK!!!!! And stop getting my blood boiling.
DO YOUR HOMEWORK!!!!! And stop getting my blood boiling.
DI
David I's update01 Aug 2022, 11:20
Reviewer Update
It is shocking that Damien, contacted me now and had NO CLUE in the initial discussion.
DO YOUR HOMEWORK!!!!! And stop getting my blood boiling.
DO YOUR HOMEWORK!!!!! And stop getting my blood boiling.
Discovery Health's replyOfficial
16 Aug 2022, 14:45Dear David I
We’ve contacted you regarding your complaint.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
Discovery Health's reply16 Aug 2022, 14:45
Official
Dear David I
We’ve contacted you regarding your complaint.
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team