NZ
Nqobile Z

1 reviews | Active since Jan 2018

07 May 2026, 09:07

******* Service!

I've been without my chronic medication for 8 days now, thanks to Discovery who does not want to process it, God knows why. I don't know why I'm still with Discovery, honestly I feel like someone who's in an abusive relationship but who just doesn't leave, because for over 15 years I've been suffering on this Medical Aid; if it's not issues with admissions, it's endless issues with dispensing my medication, yet I'm paying every month. I'm emotionally exhausted!! 8DAYS waiting for medication ...EIGHT DAYS! Does this medical aid have any care for the health of it's clients???

0
Replies (2)
Discovery Health
Discovery Health's reply07 May 2026, 10:30
Official
Dear Nqobile Z
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 May 2026, 15:29
Official
Dear Nqobile Z
 
Please check your emails for final feedback from us. 

Regards 
Discovery Health Servicing Team