SG
Siphosihle G

1 reviews | Active since May 2015

20 Dec 2018, 15:19

Sent away because I’m covered by Discovery

In less than one month of being covered with Discovery, I’m deeply disappointed!

I went to see a GP that’s on the day-to-day Extender Benefit network because I do not have sufficient funds on my MSA balance to cover for consultation fees and they would not see me because based on what they told me, Discovery has not been paying them since October this year....I also wouldn’t want to service people covered by a medical aid that does not pay in due time.... So disappointing! Below are the details of the GP I visited that sent me away cause they’re not taking Discovery patients: ANSARI A J A General Medical Practitioner 44 CNR WATT AVENUE & 3RD STREET, SHOP FF01 PAN AFRICAN CENTRE, ALEXANDRA, ALEXANDRA, GAUTENG, 2 ********** 716 Full network cover

0
Replies (2)
Discovery Health
Discovery Health's reply21 Dec 2018, 10:46
Official
Dear NotImpressed987

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Dec 2018, 08:37
Official
 Dear NotImpressed987 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team