1 reviews | Active since Nov 2016

03 Mar 2017, 14:46

Sending me in circles

<p>I gave birth at Cape Gate Hospital in November 2016. When the bills started coming I realised my hospital bill was not paid and my paediatrician bill for my last day. After numerous phone calls to discovery and the hospital claim manager this was resolved. But now im struggling with the paedidrition claim. They also refusing to pay it out of savings which i requested because i'm so fed up and said this is a hospital expense. They are saying ecause i didnt get authorisation for the day yet that was the day i was discharged from hospital and it was a follow up visit. i have spoken to the doctor and the case manager and discovery today and eveyone gets tols something else so I not sure what to do next. I just want this resolved asap as i am so tired already of fighting . if you dont want to pay it out of the hospital benefit use the savings which i've given you permision to do. whats your story</p>

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Replies (2)
Discovery Health
Discovery Health's reply03 Mar 2017, 15:07
Official

Dear monique-daniels

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Heath Servicing Team

Discovery Health
Discovery Health's reply07 Mar 2017, 10:44
Official

Dear monique-daniels

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team