TM
Tintswalo M
1 reviews | Active since Mar 2020
21 Dec 2021, 08:27
Self payment gap horror
I have been placed in the self payment gap for incorrectly processed claims. This is unfair because according to them this cannot be reversed. I don't have the money to pay for this error and I refuse to pay it. Can someone help me with this matter. When I call them they put me on hold for over 30 minutes. They don't care about helping me when it comes to this matter.
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Replies (2)
Discovery Health's replyOfficial
21 Dec 2021, 10:28Dear Tintswalo M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply21 Dec 2021, 10:28
Official
Dear Tintswalo M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
24 Dec 2021, 16:01Dear Tintswalo M
We have been in contact with you to discuss your concerns.
Regards Discovery Health Servicing Team
We have been in contact with you to discuss your concerns.
Regards Discovery Health Servicing Team
Discovery Health's reply24 Dec 2021, 16:01
Official
Dear Tintswalo M
We have been in contact with you to discuss your concerns.
Regards Discovery Health Servicing Team
We have been in contact with you to discuss your concerns.
Regards Discovery Health Servicing Team