JB
Jackie B
1 reviews | Active since Oct 2015
15 Oct 2015, 09:10
Self Payment Gap
No Feedback<br> <br> I have lodged a complaint with Discovery Health 7 items for not deducting payments off my self-payment gap. To date I have received no feedback from them other than that they are working on this. This is unacceptable service. <br>
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Replies (1)
Discovery Health's replyOfficial
19 Oct 2015, 11:22Hello jackiebaben,
Thank you for allowing me to assist you with your query
We sincerely apologise for the delayed response regarding your Self Payment Gap (SPG) query. As discussed, I have received your email with all the claims in question, and I'll forward you an SPG Recon that will show a breakdown of how your claims have affected your SPG.
Please feel free to contact me directly for further assistance on this matter.
Kind Regards
Dimakatso
Thank you for allowing me to assist you with your query
We sincerely apologise for the delayed response regarding your Self Payment Gap (SPG) query. As discussed, I have received your email with all the claims in question, and I'll forward you an SPG Recon that will show a breakdown of how your claims have affected your SPG.
Please feel free to contact me directly for further assistance on this matter.
Kind Regards
Dimakatso
Discovery Health's reply19 Oct 2015, 11:22
Official
Hello jackiebaben,
Thank you for allowing me to assist you with your query
We sincerely apologise for the delayed response regarding your Self Payment Gap (SPG) query. As discussed, I have received your email with all the claims in question, and I'll forward you an SPG Recon that will show a breakdown of how your claims have affected your SPG.
Please feel free to contact me directly for further assistance on this matter.
Kind Regards
Dimakatso
Thank you for allowing me to assist you with your query
We sincerely apologise for the delayed response regarding your Self Payment Gap (SPG) query. As discussed, I have received your email with all the claims in question, and I'll forward you an SPG Recon that will show a breakdown of how your claims have affected your SPG.
Please feel free to contact me directly for further assistance on this matter.
Kind Regards
Dimakatso