GC
Gert C

1 reviews | Active since Jul 2015

01 Jul 2015, 22:47

Self-pay gap keeps growing with no reason

Last year my self-pay gap jumped from R2800 to almost R12000i I complained and was told it might be a system error <br> So this year I was keeping a close eye on it 1/Jan/15 SPG was R2850 4/Jan/15 SPG was R4800 <br> Complaint again and I was told there was a system error again the system adjusted it self <br> Looking closer I saw my schedule 3/4/5/6 meds is also going on my SPG<br> As per customer care only schedule 1 and 2 will add on your self-pay gap <br>

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Replies (1)
Discovery Health
Discovery Health's reply02 Jul 2015, 15:48
Official
Hello gertc1,

Thank you for your comment.

We will investigate your query and will be in contact with you.

Regards
Arthi