BJ
BUFF J
1 reviews | Active since Jan 2012
14 Apr 2023, 13:16
SECOND TIME THIS HAPPENED
Called Discovery health 14 April @ 13h04 on hold for 5m 48s
You know when the call is connected but the agent is on mute. Then the call dropped after 5min wait.
I have complaint about this exact same issue on the 1 April.
I think Discovery was a mistake and rethinking my medical aid
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
14 Apr 2023, 14:04Dear BUFF J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 Apr 2023, 14:04
Official
Dear BUFF J
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
17 Apr 2023, 11:09Dear BUFF J
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 Apr 2023, 11:09
Official
Dear BUFF J
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team