Second time posting on Hello Peter, Issue still not resolved.

I am at wits end with Discovery and my next step is reporting this issue to the council of medical schemes.

First in error after various communication Discovery had me complete a PMA form , which I told them I am not applying for a PMA benefit but , applying for an out of hospital treatment/diagnoses - which is not even on the PMA list. I did submit the form as requested that my GP completed. Next thing they told me that they had me do the wrong form and I need a PMA form completed by my GP. Done this , still waiting for an reply form the 29th of April 2021.

Discovery you are working with people's health and lives, your stalling tactics can be very damaging to someone's life.

Please get back to me asap, I really expected that almost R6000pm will ensure at least a level of customer service.