DD
Deon D

1 reviews | Active since Jan 2015

25 Oct 2022, 09:53

Second review no reponse

I would really give it no stars if could cause discovery is really bad customers service i wrote a review on their exclusion of benefits which they employ a lot of experts that just work exclude you from benefits you pay alot of money for the sad part is you pay so that they can choose not to pay or provide a service to you how is this even legal cause no other business serving public can choose what service it gives to paying customers I should be you get what you pay for.The greed and the bad service from them is really enough to make you sick.Days of investigations to see where they can string you along just so you keep on paying your premuim.How does one pay fot something that cannot help you .Since i wrote my first review i had little to no reponse from discovery Please dont take them as a service provider It really isnt worth your trouble rather pay a little more get poeple that care about their clients Not poeple who threaten their customers I wanna ask please if your read this review do you know were i can report them to

0
Replies (3)
Discovery Health
Discovery Health's reply25 Oct 2022, 10:38
Official
Dear Deon D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
DD
Deon D's update25 Oct 2022, 10:44
Reviewer Update
Excatly how many times will you investigate the matter and for how long how many weeks cause it now seems like the goverment it investigates but never finds a solution to the problem as i have heard this alot over the past few days already.Discovery has investigated but still to see any response or solution to this matter
DD
Deon D's update26 Oct 2022, 11:26
Reviewer Update
Still no solutions only time wasting tactics and it is very simple actually you either cover what you promise to do or we go our separate ways cause unfornutaly honesty is no a fami**** subject to you.