LM
Lelo M

1 reviews | Active since Sept 2015

22 Sept 2015, 11:17

***** Ups

When I left my previous employment I decided to take on my Medical Aid as a private client. Since then it has been a nightmare. From debit orders on the wrong date to not debiting the correct amounts.<br> I called last month to confirm all my debit dates and amounts. And still they got it wrong. <br> Yesterday they tried to debit again for the 2nd time this month, I have been on hold with their call centre for over 27minutes. Someone did answer after the 11 minute, & 1 sentence they asked me to hold again. SMH.

0
Replies (1)
Discovery Health
Discovery Health's reply23 Sept 2015, 13:44
Official
Hello LeloM04,

Thank you for your comment.

We are currently investigating and will be in contact to assist.

Regards
Arthi