VS
Victor S

1 reviews | Active since Jan 2015

16 Feb 2021, 17:29

Screen tests paid out of savings

I had some blood tests done now recently and I called to find out if it will taken from my savings and I was assured it will not , it was a screening test and I was told it does nothing affected my day to day cover but yet discovery took the money from my day to day saving, so unprofessional from a reputable company,

This is on their website also The Screening and Prevention Benefit pays for certain tests that can detect early warning signs of serious illnesses. It’s available on all medical aid plans and does not affect your day-to-day benefits.

Find out more about your cover for preventive screening tests on our website. *Find out more about your cover for preventive screening tests* https://www.discovery.co.za/medical-aid/screening-and-prevention-cover

Really unprofessional

0
Replies (2)
Discovery Health
Discovery Health's reply17 Feb 2021, 07:51
Official
Dear Victor

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Feb 2021, 10:50
Official
Dear Victor

Please check your emails for final feedback from us.
   
Regards 
Discovery Health Servicing Team