RB
Riza-Gene Botes

1 reviews | Active since Jun 2019

18 Jun 2019, 11:54

******** people and *****ing money.

I had to go through the most traumatic experience with this ****ty medical aid. I needed to be admitted in hospital for a procedure to be done - on the day of admission discovery decided that they are not going to approve authorization with a phone call a phew HOURS later that they are revoking my medical aid AS IN KICKING me off and then I can re-apply but my condition will then be a pre-existing condition and therefore I won’t receive benefits for 1 year.

0
Replies (2)
Discovery Health
Discovery Health's reply18 Jun 2019, 11:59
Official
 
Dear Riza-GeneBotes1 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards
 Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply20 Jun 2019, 14:22
Official
 
Dear Riza-GeneBotes1 

Please check your email inbox for our feedback.
 
Regards
Discovery Health Servicing Team