**** EMAIL USING DISCOVERY ADDRESS

Item: Discovery Health
Rating: 1
Author: Stan S

Unfortunately the rating is wrong there should be no star there at all.

An email was sent to me using a Discovery address stating if I join Vitality i will receive 25000 smart shopper points i joined on the 18th November 2022.

To date i have received ZERO points on my smart shopper card

BEWARE OF THIS ****. I DONT KNOW WHO STARTED IT. BUT IT WAS A DISCOVERY EMAIL ADDRESS BEWARE OF THIS ****

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

09 Dec 2022, 06:55

Dear Stan S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply09 Dec 2022, 06:55

Official

Dear Stan S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

14 Dec 2022, 12:13

Dear Stan S

We’ve responded to your complaint.

Regards
Discovery Health Servicing Team

Discovery Health's reply14 Dec 2022, 12:13

Official

Dear Stan S

We’ve responded to your complaint.

Regards
Discovery Health Servicing Team

Stan S's updateReviewer Update

18 Dec 2022, 11:10

This is the 5th time I'm replying to Discovery. With the original email attached.

I keep getting "Please send original email and we will get back to you" They still getting back to me a month later even though a Vitality payment has come off my bank account

Stan S's update18 Dec 2022, 11:10

Reviewer Update

Discovery Health's replyOfficial

19 Jan 2023, 11:13

Dear Stan S

We’ve responded to your complaint.

Regards
Discovery Health Servicing Team

Discovery Health's reply19 Jan 2023, 11:13

Official

Dear Stan S

We’ve responded to your complaint.

Regards
Discovery Health Servicing Team