KR
Kim R

1 reviews | Active since Jul 2018

18 Mar 2019, 10:04

****

Good day

I am on the Discovery Classic Comprehensive package (Medical Aid Number) and used your “ find a Doctor service” this morning.

I am DISGUSTED to say, that you have a Dr W P_ Prinsloo (Obstetrics and Gynaecology) listed as Cover: FULL NETWORK COVER

When I phoned to make an appointment – I was informed that I had to pay R 2000 upfront – in CASH.

Appointments after that would be claimed directly from the medical aid.

What sort of **** is Discovery running, misleading patients like this?

0
Replies (1)
Discovery Health
Discovery Health's reply18 Mar 2019, 10:43
Official
Dear  kim-reyneke 

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team