1 reviews | Active since Jan 2015
Savings Plan
<p>We moved over from Discovery to another medical aid. </p> <p>I had to pay back an amount to discovery because we Used too much of the savings. </p> <p> </p> <p>We made a arrangement with Discovery to pay it back over 12 months. </p> <p> </p> <p>Beginning of January 2017 I’ve received a sms to say that you are handed over to ITC??? I've made a arrangement with Discovery. After I’ve received the sms, I emailed Discovery. </p> <p> </p> <p>Till today iam still waiting for Discovery to came back to me. </p> <p> </p> <p>I want to know what's happing. </p> <p> </p> <p>This is unacceptable. And poor service. If you make a arrangement and everyone agrees then you get this type of service. </p>
Dear Jackie24
We received your message and we’re looking into the matter.
Regards
Discovery Health Servicing Team
Dear Jackie24
We received your message and we’re looking into the matter.
Regards
Discovery Health Servicing Team
Dear Jackie24
We have been in contact with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Jackie24
We have been in contact with you to answer your comments.
Regards
Discovery Health Servicing Team
Good day
Discovery phoned me to give me the numbers of die debit department but there is no answer on one of the numbers.
********** / 5871
To find out what is the reason for the handing over. I have paid every month so i dont understand what is the reason is.
Good day
Discovery phoned me to give me the numbers of die debit department but there is no answer on one of the numbers.
********** / 5871
To find out what is the reason for the handing over. I have paid every month so i dont understand what is the reason is.
Dear Jackie24
We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.
Regards
Discovery Health Servicing Team
Dear Jackie24
We saw your comment and understand your frustration. We are investigating your query and we will contact you shortly.
Regards
Discovery Health Servicing Team
Dear Jackie24
We have been in contact with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Jackie24
We have been in contact with you to answer your comments.
Regards
Discovery Health Servicing Team
Good day Discovery,
I still do not have an answer on why this case has been handed over.
The one comment is there was a payment made every month before the end of the month.
Well on my payment history there is a payment made before or on the last day of the month.
They forward me a mail about the savings this is the first time I have received the emails.
The one letter state that they haven’t received any payments till the end of July 2016 well please explain this to me???
They phoned me more than once. Well I have only received a call to make an arrangement.
“”Daar is 'n bedrag aan Discovery Health - Mediese Skema verskuldig
Ons het reeds verskeie kere met u ****ak gemaak oor die bedrag wat u aan Discovery Health - Mediese Skema verskludig, maar daar is steeds geen betaling gemaak nie. U het ook nie 'n reeling getref om die uitstaande bedrag van R4198.85 te betaal nie. Betaal asseblief die uitstaande bedrag binne 20 sakedae na die datum van hierdie brief. Indien u nie hierdie bedrag vereffen nie, sal u besonderhede op Transunion-kredietburo se lys geplaas word. Dit sal 'n negatiewe invloed he op toekomstige krediet- of werkaansoeke
Payment made as follow.
26 May 2016, 27 June 2016, 29 July 2016, 25 Aug 2016, 23 Sep 2016, 31 Okt 2016, 25 Nov 2016,
And the payments on the sisteem isn’t the same.
This does not make sense. Why sending a letter to say that you have not pay a cent but you paid.
In addition, the they forward me this letter to say that you are a bad payer and you need to settle after 6 months when the arrangement was 12 months. I paid every month. I did not make a fixed payment date.
“”Beste MEV SNYMAN
naam is op 'n kredietburo se lys geplaas vir die bedrag wat u aan Discovery Health - Mediese Skema skuld. U rekening by Discovery Health - Mediese Skema is, ten spyte van ons vorige aanmanings en versoeke vir betaling, steeds agterstallig.
Aangesien u nie die bedrag van R2498.85 betaal het nie, het ons u by Transunion aangegee as 'n swak betaler.””
Good day Discovery,
I still do not have an answer on why this case has been handed over.
The one comment is there was a payment made every month before the end of the month.
Well on my payment history there is a payment made before or on the last day of the month.
They forward me a mail about the savings this is the first time I have received the emails.
The one letter state that they haven’t received any payments till the end of July 2016 well please explain this to me???
They phoned me more than once. Well I have only received a call to make an arrangement.
“”Daar is 'n bedrag aan Discovery Health - Mediese Skema verskuldig
Ons het reeds verskeie kere met u ****ak gemaak oor die bedrag wat u aan Discovery Health - Mediese Skema verskludig, maar daar is steeds geen betaling gemaak nie. U het ook nie 'n reeling getref om die uitstaande bedrag van R4198.85 te betaal nie. Betaal asseblief die uitstaande bedrag binne 20 sakedae na die datum van hierdie brief. Indien u nie hierdie bedrag vereffen nie, sal u besonderhede op Transunion-kredietburo se lys geplaas word. Dit sal 'n negatiewe invloed he op toekomstige krediet- of werkaansoeke
Payment made as follow.
26 May 2016, 27 June 2016, 29 July 2016, 25 Aug 2016, 23 Sep 2016, 31 Okt 2016, 25 Nov 2016,
And the payments on the sisteem isn’t the same.
This does not make sense. Why sending a letter to say that you have not pay a cent but you paid.
In addition, the they forward me this letter to say that you are a bad payer and you need to settle after 6 months when the arrangement was 12 months. I paid every month. I did not make a fixed payment date.
“”Beste MEV SNYMAN
naam is op 'n kredietburo se lys geplaas vir die bedrag wat u aan Discovery Health - Mediese Skema skuld. U rekening by Discovery Health - Mediese Skema is, ten spyte van ons vorige aanmanings en versoeke vir betaling, steeds agterstallig.
Aangesien u nie die bedrag van R2498.85 betaal het nie, het ons u by Transunion aangegee as 'n swak betaler.””
Dear Jackie24
We have sent you feedback on an email. Please check your inbox.
Regards
Discovery Health Servicing Team
Dear Jackie24
We have sent you feedback on an email. Please check your inbox.
Regards
Discovery Health Servicing Team