Same issue not resolved since July!!!

Same issue not resolved since July!!!! I have had 3 Covid PCR tests this year (last one in July). The 3rd vaccine was not covered by discovery, and now lancet is calling and hackling me for payment, when it should be covered by the medical aid as a HCW.

The system seems to be designed so that they delay all claims and then earn interest while the unpaid claims sit nicely in the bank.

Ive been passed off between client services and the practitioners services multiple times and no one is able to assist me!!! Seems the main issue is that I don’t have a practice number - which many HCWs do not have as not all HCWs are working for themselves or they may work in the government sector!!!

This is so absolutely frustrating and poor service all round!!!