TC
Tara-Lee Cockcroft
1 reviews | Active since Dec 2013
24 Aug 2015, 11:27
SA's most loved medical aid - not
Sign with Discovery health...SA's most loved medical aid...hmm...im not loving them.<br> I have followed the requested process for reimbur*****t, this started at the end of June 2015. After receiving many contradictory emails I started following up via telephone
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Discovery Health's replyOfficial
28 Aug 2015, 17:30Hello TLC12,
Thank you for your comment
When your claims were processed and paid to you member, the funds rejected as the banking details on our system were no longer valid. Once we received the current banking details, the claims have been processed and paid to you member on 26/08/2015.
We apologise for any frustration you experienced while querying about payment for your claims.
Kind Regards
Dimakatso
Thank you for your comment
When your claims were processed and paid to you member, the funds rejected as the banking details on our system were no longer valid. Once we received the current banking details, the claims have been processed and paid to you member on 26/08/2015.
We apologise for any frustration you experienced while querying about payment for your claims.
Kind Regards
Dimakatso
Discovery Health's reply28 Aug 2015, 17:30
Official
Hello TLC12,
Thank you for your comment
When your claims were processed and paid to you member, the funds rejected as the banking details on our system were no longer valid. Once we received the current banking details, the claims have been processed and paid to you member on 26/08/2015.
We apologise for any frustration you experienced while querying about payment for your claims.
Kind Regards
Dimakatso
Thank you for your comment
When your claims were processed and paid to you member, the funds rejected as the banking details on our system were no longer valid. Once we received the current banking details, the claims have been processed and paid to you member on 26/08/2015.
We apologise for any frustration you experienced while querying about payment for your claims.
Kind Regards
Dimakatso