LS
Louis S

1 reviews | Active since Jun 2023

02 Jul 2023, 17:53

*****'s

So just update everyone no one has contacted me so far!!!!!!! And they messed everything up even worse this time because not only did they dubbel debit me they also debited they money of the policy that was cancelled in May 2023. My bank account is depleted so please discovery explain to me how am I going to provide for my family this month? And I will be going to my lawyer tomorrow and I will make him POA of my policy so that he can request the recordings between me an your incompoitent staff then I will have him inform the ombudsman because you stole for me I did not give anyone premision to dubbel debit me. And I have a email that was sent to me stating that the R5278.00 will not be deducted from my account. Your company is not here to assist your customers you guys are only there to steel as much money as you can and leave the struggling further in a economy time that South Africas are already struggling. And I have a friend that has over 150000 subribers on twitch and YouTube so I will make sure he gets this info out to as many people as possible. And I will send him bank statements as well as the emails that sent to me just as proof so that everyone can see that discovery is useless.

0
Replies (3)
Discovery Health
Discovery Health's reply03 Jul 2023, 07:38
Official
Dear Louis S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Jul 2023, 12:38
Official
Good day 
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

LS
Louis S's update08 May 2025, 15:48
Reviewer Update
I'm so tiered of recovery people calling me for money I have to pay and discovery does not want to take the responsibility of owning up to the fact that their sales consultants has made a mistake. I really do not want to go through the whole story of getting the ombudsman involved but at this point it looks like that will be the only way to solve this issue. I have spoken too 4 managers non of them have came with a sultion or even get back to me. I have already cancelled my car insurance with them as well as my medical insurance I think it is time to take away my pension fund as well as my investment plan.