1 reviews | Active since Sept 2013
****s
I needed a Monofer Iron Infusion due to low iron levels in my pregnancy.
We followed proccess and submitted approval requests, which was approved.
Approvals *** Monofer vial 10ml 5783 Infusional pharmacotherapy: Fee for the Approved 206 Intravenous treatment: Intravenous infusions Approved
After approvals recieved, I scheduled the treatment.
I then got a bill, stating that the treatment will not be paid by Discovery.
What is the use of pre approvals and then them turning around and not paying 1 cent!!!!
1463.22 + 5014.56 = R6477.78 that the expect me to pay after they approved!!!!!!
If I was not so close to giving birth, I would have changed to another provider. Once my baby is here we will be changing to another company!!!!!
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
