Rules are rules and don't challenge DH!!!

A claim was submitted as part of a “sports injury – my understanding my plan offers two visits per year!” I am now informed that the benefit must first be registered via our GP before DH will settle this account!!! This is PATHETIC as I see no reason to visit my GP when I know he will refer me to the Specialist! Appears DH have too much money and need to waste it on the GP visit before entertaining my claim!!!

I see no reason to visit the GP considering my son will be operated on this Thursday by Dr Marais!!!! DH do not want us and clients to use our discretion and want to treat us like brainless humans!! Well, I will not stand for that type of treatment and lack of respect from DH towards me!!!!

DH clearly have no clue on how to TREAT CUSTOMERS FAIRLY!!!!!! There is always some or other “little snag or requirement” before a benefit will be entertained!!!

As I stated on the phone this morning, clearly DH and their owners/hierarchy need the money more than I do so keep and give it to them!!!!

Discovery Health and their benefits “SUCK!”