Rude customer care consultant

Item: Discovery Health
Rating: 1
Author: Kefilwe S

I called in to follow up on a dispute that I lodged. I spoke to Noluthando who requested a reference number, I provided the ref, she put me on hold. I have been holding for 30 minutes now.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

04 Aug 2025, 06:42

Dear Kefilwe S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply04 Aug 2025, 06:42

Official

Dear Kefilwe S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

12 Aug 2025, 14:23

Dear Kefilwe S

Please check your emails for further feedback from us.

Regards

Discovery Health Servicing Team

Discovery Health's reply12 Aug 2025, 14:23

Official

Dear Kefilwe S

Please check your emails for further feedback from us.

Regards

Discovery Health Servicing Team