JA
Jo A

1 reviews | Active since Jul 2020

31 Jul 2020, 08:44

Rude Consultant

Had the rudest consultant phone me from Discovery South Africa for a medical aid quote. Unfortunately, I did not catch her name because she was incredibly dismissive. Maybe she's been having a bad morning, but rather not be a consultant if you are gonna be annoyed with customers that don't know any better. Your consultant's bad mood is not my fault. Get it checked. Really disappointed.

0
Replies (2)
Discovery Health
Discovery Health's reply31 Jul 2020, 11:37
Official
Dear Jo A We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply31 Jul 2020, 16:06
Official
Dear Jo A

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team