ME
Mone E
1 reviews | Active since Dec 2015
09 Dec 2015, 09:17
Rude!
Phoning Discovery Health to speak to a consultant, the call was picked up but no one was speaking. I could hear people talking in the background for about two minutes then the call was dropped from their side.
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Replies (1)
Discovery Health's replyOfficial
11 Dec 2015, 13:45Hello Scaro7,
Thank you for your comment and speaking to me.
We've confirmed that you have been contacted and your concerns addressed. Please accept our sincerest apologies for the manner in which your query was handled. It is not the level of service that we aspire to and appreciate your feedback, which allows us to ensure this does not reoccur.
You may contact us on ***if you have any further queries and we will gladly assist.
Regards
Sirgree
Thank you for your comment and speaking to me.
We've confirmed that you have been contacted and your concerns addressed. Please accept our sincerest apologies for the manner in which your query was handled. It is not the level of service that we aspire to and appreciate your feedback, which allows us to ensure this does not reoccur.
You may contact us on ***if you have any further queries and we will gladly assist.
Regards
Sirgree
Discovery Health's reply11 Dec 2015, 13:45
Official
Hello Scaro7,
Thank you for your comment and speaking to me.
We've confirmed that you have been contacted and your concerns addressed. Please accept our sincerest apologies for the manner in which your query was handled. It is not the level of service that we aspire to and appreciate your feedback, which allows us to ensure this does not reoccur.
You may contact us on ***if you have any further queries and we will gladly assist.
Regards
Sirgree
Thank you for your comment and speaking to me.
We've confirmed that you have been contacted and your concerns addressed. Please accept our sincerest apologies for the manner in which your query was handled. It is not the level of service that we aspire to and appreciate your feedback, which allows us to ensure this does not reoccur.
You may contact us on ***if you have any further queries and we will gladly assist.
Regards
Sirgree