******* Phone System

Again, the worst telephone operating system experience I've ever received. I really don't know what is wrong with Discovery's phone system. It has to be the most frustrating thing I've come across. One goes round and round in this electronic voice queue with no options even close to what one wants. When getting close it asks to enter ones membership number which is then read back in an extremely slow and irritating voice. Then it asks for a 10 digit cell number and goes back to the original menu options. Hugely frustrating and a total waste of time and phone charges. I've been trying to do what I can to stay with Discovery rather than move to Liberty but I think my mind is now made up.