******* medical aid

I have seriously had it with you guys. There is not a month that goes by that I dont have any issues with you. In February I had a GP who referred me to a specialist who was in the keycare network and it was all approved and fine. Now the same GP has referred me to a specialist who is also in the network and you have declined it for the reason that the referring GP is not on the keycare network. What has changed since then? So for someone that has a serious issue you are more worried about petty ******* like the fact that the doctor is not on the network. Please explain to me why the referral was authorized in February and is now declined but its the same doctor. I am really going to move medical aids if you guys keep changing the goal posts.