UN
Urshela N

1 reviews | Active since Dec 2015

23 Feb 2024, 09:05

ROTTEN SERVICE FROM DISCOVERY HEALTH

There has been error messages in the Discovery health website for the past 3 days. I am unable to access my plan and claims details. The error, 'An error occurred while loading your plan details. Please try again later' or 'Service unavailable at the moment. Please try again later.' - this has been happening for the past 3 days. Discovery health deserves a zero star rating due to the rotten and atrocious service levels and their exorbitant premiums.

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Replies (2)
Discovery Health
Discovery Health's reply23 Feb 2024, 10:45
Official
Dear Urshela N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 Feb 2024, 14:52
Official
Dear Urshela N

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team