ON
Obakeng N

1 reviews | Active since Nov 2014

26 Nov 2018, 22:59

Rock star Aphiwe

To whom it may concern I would like to give credit where it is due .I would like to take this moment to thank Aphiwe who assisted me with the rejected claim issue that I have been having from the 6th of November . She was kind, patient and understanding, she even contacted me back after my call got disconnected while on the line with her . I do not know how many people I spoke to regarding this issue and they all failed to assist they kept on telling me that my plan that does not cover for that claim ,even though Discovery portal was stating that am covered , I hope product training will be provided to those consultants .

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Replies (1)
Discovery Health
Discovery Health's reply27 Nov 2018, 08:25
Official
Dear TTeresa

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team