1 reviews | Active since Sept 2012

11 Sept 2023, 14:29

Robot replies and no options to address needs

Discovery use bots to engage

It’s incredibly frustrating

No way of emailing

Only dealing with preempted robots

It’s rediculous gets some humans to response please

I need a link to pay my arrears for my Apple Watch benefit and there is none on the site

Trying to pay but there’s no option to

0
Replies (2)
Discovery Health
Discovery Health's reply12 Sept 2023, 07:00
Official
Dear Tyler T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply14 Sept 2023, 17:05
Official
Dear Tyler

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team