RM
ROBERT M
1 reviews | Active since Mar 2026
10 Mar 2026, 14:19
Robert
I got approval for eye operation for my wife. The paid for everything but suddenly have a problem with the device and wont pay for it even after authorisation was given. It is now 10 days where al I hear we are busy and the agent will call you back. Since they deducted the money from my saving witch basically cleared my MSA I now need to start paying out or my own and they agreed to pay for the operation. Be careful when you apply for authorisation and your doctor is not involved as Discovery will knock you.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
11 Mar 2026, 06:55Dear Robert M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply11 Mar 2026, 06:55
Official
Dear Robert M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
12 Mar 2026, 13:52Dear Robert M
We’ve contacted you and addressed your concern.
Regards Discovery Health Servicing Team
We’ve contacted you and addressed your concern.
Regards Discovery Health Servicing Team
Discovery Health's reply12 Mar 2026, 13:52
Official
Dear Robert M
We’ve contacted you and addressed your concern.
Regards Discovery Health Servicing Team
We’ve contacted you and addressed your concern.
Regards Discovery Health Servicing Team
