1 reviews | Active since Oct 2011
*********** a Pensioner So Badly - Taking Pension Money AND Savings -Forcing to Cancel All Medical Aid just to Survive
<p>My Mother (Amanda Rozetta Kruger) (id ********** 079087) has been with Discovery for many years.</p> <p> </p> <p>The past few years that she has been on Pension (due to medical health reasons she had to go on pension), Discovery charges her as if she is getting triple her pension hence taking almost all of her pension money just for a hospital plan! Her Brokers and she herself have been through hell trying to explain to Discovery that She only receives +/- 4k Pension! Other money that comes into her account is SURVIVAL money - it is money she receveives from us children, and her life savings she has to draw from just to survive. Discovery has caused her blood pressure to shoot up skigh high! DISCOVERY simply doesn't care - THEY look at all the money in her account INSTEAD of basing her hopital plan on ONLY her Pension!</p> <p> </p> <p>In my opion - Discovery is a heartless company who rips the elderly off!</p> <p> </p> <p>NOW, this is forcing my Mother to have to consider cancelling her medical aid entirely, because how on earth must a pensioner survive if the medical aid scheme just helps themselves and refuses to believe that PENSION is her ONLY monthly income. MEDICAL AID SHOULD BE BASED ON THE PENSION FUND income and not any other income that the pensioner receives just to survive!</p> <p> </p> <p>This is my MOTHER! And God help Discovery if she is left stranded without medical aid and lands up in a Goverment Hospital to die!</p> <p> </p> <p>STOP *****ING / RIPPING THE ELDERLY OFF! They have been your loyal clients all these years, TAKE CARE OF THEM!</p> <p> </p> <p>Phone my Mother, Give her ''******'' money back, and make right where you have wronged.</p> <p>Amanda Kruger: ********** </p> <p> </p> <p>IT IS HER BIRTHDAY TODAY! SO DO NOT UPSET HER TODAY!</p>
Dear DesireLeRoux
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
Dear DesireLeRoux
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
Dear DesireLeRoux
Thank you for bringing this issue to our attention. As discussed, we have now resolved the matter.
Regards
Discovery Health Servicing Team
Dear DesireLeRoux
Thank you for bringing this issue to our attention. As discussed, we have now resolved the matter.
Regards
Discovery Health Servicing Team
