*******s!

Extremely poor service! I have an activated benefit plus gap cover but im still being paid short for all my visits. Also I'm being paid out from my savings. You are absolute *******s and i regret being with you since 2017. The whole point of getting the medical aid was to be fully covered but when it comes to covering my medical bills there's always an excuse.

The call centre is even worse. You wait for hours on hold with no one that ever answers. When they do call you back they call once then send an email to say they tried to call and they don't call back again. The call centre is not user friendly at all. Extremely unhappy!