RightToHealthcare: Really??????

Discovery South Africa #shockingservice I am shocked and horrified at the manner in which my son's application for his ongoing medication has been handled by Discovery. The pharmacy and Specialist submitted the application for renewal of Dan's chronic medication (which he has already been on for the year prior) in December 2023. We are now in April 2024 and their external panel has still not approved this. FOUR MONTHS??????? There has been escalation after escalation without any response. I don't care who Discovery deals with for these approvals, at the end of the day, Dan is a member on their scheme and they have a reponsiblity to him. Dan was supposed to have his treatement today and here we sit..... Every single thing that Dan is treated for in relation to his condition is a fight with with Discovery despite this been approved under the PMB yet you have no issue charging an exhorbitent fee for Dan to have cover and increasing that premium by almost R 1000 this year. You are playing with lives Discovery South Africa and it is UNACCEPTABLE!